EWM Case Study

EWM Pilot

Background

Our customer is a global leader in Food & Beverage.

With WM planned for retirement, old legacy WMS to be replaced and more than 800 WH globally, EWM pilot project was a must win in order to ensure a future-proof WMS solution.

 

Client context and challenges

  • Two pilot sites: 1 big DC and 1 big MFG site

  • DC Go Live had major RF performance issues to be fixed

  • Standard RF transactions not fitting business needs

  • High visibility project strategically important for WMS roadmap

  • Business Unit politically strong, not following central Supply Chain function and best practices

Scope and approcach

  • Work in close collaboration with SAP for performance analysis and optimization

  • Setup PUT (performance unit tests) and VST (volume stress tests) to ensure performance will be acceptable at Go Live. Requirement: sub 1s performance for RF.

  • Provide clear and detailed weekly updates on implementation progress escalating whenever necessary

  • Redesign a selection of critical RF transaction to improve usability and process flow while maintaining most of the other transactions standard

Value delivered

  • Go Live on time with the requested quality confirmed by the business

  • PUT and VST successfully completed, only minor performance issues registered (sub 5sec response for few RF transactions)

  • RF transaction redesigned and delivered

  • Go Live support done on site ensuring business satisfaction

  • Supported as L3 AMS for the most difficult tickets resolution until fully transitioned to AMS

 

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